Welcome to SexySwimwearSales! We’re here to make your shopping experience as smooth and enjoyable as possible. Below you’ll find answers to our most commonly asked questions about our products, shipping, returns, and more.

About Our Products

Q: What types of products do you offer?
A: We specialize in stylish and sexy women’s fashion including swimsuits, lingerie & sleepwear, rompers & jumpsuits, trendy co-ords, yoga/sportswear, and fashionable bottoms. Our collections are designed to help you express your unique style with confidence.
Q: How do I know what size to order?
A: Each product page includes detailed size charts to help you find your perfect fit. We recommend measuring yourself and comparing to our size guides. If you’re between sizes or unsure, we suggest sizing up for comfort.
Q: Are your swimsuits lined?
A: Most of our swimsuits feature removable padding and lining for your comfort and modesty. Product descriptions will specify if an item is unlined or has special features.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Q: Is my payment information secure?
A: Absolutely! We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Q: Why was my order declined?
A: Order declines are usually due to insufficient funds, incorrect card information, or your bank’s security measures. We recommend double-checking your details or contacting your bank if you continue having issues.

Shipping & Delivery

Q: Where do you ship?
A: We ship worldwide! However, we currently cannot deliver to some parts of Asia and remote locations. If you’re unsure about delivery to your area, please email us at [email protected].
Q: What are my shipping options?
A: We offer two convenient shipping methods:
– Express Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after dispatch
– Free Standard Shipping: Via EMS for orders over $50, delivered in 15-25 business days after dispatch
Q: How long does order processing take?
A: All orders are carefully processed within 1-2 business days before shipping. You’ll receive a tracking number via email once your order leaves our warehouse.
Q: Can I track my order?
A: Yes! You’ll receive a tracking number via email when your order ships. Click the tracking link in your confirmation email to follow your package’s journey.

Returns & Exchanges

Q: What’s your return policy?
A: We offer hassle-free returns within 15 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Please email us at [email protected] to initiate a return.
Q: How long do refunds take?
A: Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Q: Do you offer exchanges?
A: Currently we don’t offer direct exchanges. We recommend returning the original item (following our return policy) and placing a new order for the item you’d like instead.

Customer Service

Q: How can I contact customer service?
A: Our friendly customer care team is available via email at [email protected]. We typically respond within 24-48 hours.
Q: What are your business hours?
A: Our team operates Monday-Friday, 9am-5pm Arizona Time (MST), excluding major holidays.
Q: Where is your company located?
A: Our headquarters is located at 3757 Polk Street, Tucson, US 85716. Please note this is not a retail location – we operate exclusively online.

Still have questions? We’re here to help! Email us at [email protected] and we’ll be happy to assist you.